The next time he needed a plumber, Sarath logged onto online home services aggregator Housejoy. He was thrilled to find that the service staff, called agents, were certified and even the languages they spoke were listed. "I discussed a mutually convenient time with the agent and was pleasantly surprised to discover that the rate was negotiable," says Sarath.
As it becomes increasingly difficult to get a reliable electrician or plumber at a convenient time, aggregators of home services -- which range from plumbing and electrical work to home cleaning and computer repair -- are waiting to cash in on the opportunity this unorganized sector offers.